FAQs

No, but there are benefits of having one. We accept bookings over the phone using either cash or credit card as well as account customers. For more information, please give us a call.

We are open Monday to Friday 08:00 to 6.30pm. For all weekend and evening deliveries, please Contact us 24 hours before to have this specially organised for you.

This is to avoid having your parcels getting lost especially when delivered to places like hotels, post rooms etc. It is advisable that you address your package to whom it needs to be delivered to.

Alcoholic Beverages (70% ABV)

UK postal services prohibit any alcoholic beverages containing more than 70% alcohol by volume.

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Ammunition

All forms of ammunition for weapons and firearms are banned from being sent through the mail, with the exception of airgun and airsoft projectiles, such as lead pellets.

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Used Batteries & Batteries classed as Dangerous Goods

Damaged or defective batteries of any type are considered a banned substance, making them a prohibited item. As well as this, the following batteries when having already been used are not permitted:

Wet spillable lead acid/lead alkaline batteries (such as car batteries)
Used alkaline metal, nickel-metal hydride batteries (NiMH)
Used nickel-cadmium (NiCd), zinc-air batteries
Solo lithium batteries
Power banks

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Unconnected Lithium Batteries

This category of item includes any batteries that are sent unconnected with any kind of electronic device, specifically lithium batteries. Power banks are also included in this category.

For more information on the shipping of Lithium Batteries, you can read our blog on Posting Lithium Batteries.

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Clinical & Medical Waste

Clinical and medical waste products cover items such as contaminated dressings, bandages and needles.

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Controlled Drugs & Narcotics

This category encompasses any controlled narcotics and drugs, covering a wide variety of different substances, including the likes of:

Cannabis
Cocaine
Heroin
LSD

‍Corrosives

Postal services and couriers prohibit materials that are classified as corrosive substances. These substances can take the form of things like:

Corrosive paints and dyes
Acids
Rust removers
Caustic Soda
Mercury
Gallium Metal

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Environmental Waste

Environmental waste products prohibited from being sent as mail include the likes of used batteries and engine oils.

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Explosives

All forms of explosive products are prohibited by postal services, including the following items:

Fireworks
Flares
Blasting Caps
Party Poppers

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Flammable Liquids

All forms of flammable liquids are prohibited by postal services, encompassing a wide variety of different items such as:

Petroleum products
Lighter Fluid
Certain types of Adhesive
Solvent-based paints
Wood Varnish
Nail Varnish Removers
Enamels

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Flammable Solids

As with flammable liquids, any items that are classified as being flammable solids are banned from being sent through the post. This includes chemicals such as magnesium, phosphorus, potassium and sodium, as well as products containing zinc powder and firelighters.

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Gases

Gases as a product are not suitable for postage, including all gases from the flammable and non-flammable, to toxic and compressed gases. This covers products such as:

New, used and empty gas cylinders
Ethane
Butane
Fire Extinguishers
Scuba Tanks
Soda Streams
Life Jackets
Culinary Foaming Devices

‍Balance Boards

Rechargeable, battery-powered balance boards of all types are a form of prohibited good, including the likes of:

Hoverboards
Electric skateboards
Self-balancing scooters
Stand-up unicycles

‍Infectious Substances and Pathogens

Includes all infectious substances and pathogens classified in the latest editions of the Technical Instructions for Safe Transport of Dangerous Goods by Air, published by the International Civil Aviation Organization (ICAO).

 

Lighters containing Flammable Liquid or Gas

Lighters containing flammable liquids or gases are a prohibited product, including used butane, petrol cigar and cigarette lighters.

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Magnetised Materials

As defined by the Royal Mail’s regulations, magnetised materials with a field strength of 0.418A/metre or more at a distance of 4.6 metres from the outside of the packaging are classified as a prohibited substance.

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Matches

All forms of matches are prohibited from being sent via mail, including safety matches.

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Oxidising Materials or Organic Peroxides

This category of prohibited item includes products such as disinfectants, nitrates and hair dyes or colourants that contain peroxide.

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Pesticides

All forms of pesticide are classed as a prohibited item by most postal services, including any products used to kill pests and insects and items such as weed killers.